Hotel saint louis autograph collection free#
But after 7pm and all of Sunday the street parking is free there are a couple spots on the street if you take a left after passing by the hotel, as well as more spots on the next left after that (across from the US Bank Plaza). Some construction nearby which makes loading/unloading a little annoying. A few specialty cocktails but not as nice as the menus used to have. They have really nice cocktails online so we were going to give it a go.but were told "that menu is long gone". Skybar was trashy and loud - don't go there.
No free water in room, but they had metal water containers for us and we went to the workout room to fill up from the bubbler. expand the dropdown for breakfast for the menu. Pretty short staffed at breakfast though, sadly, expect to wait a bit to be seated. The next day I had the french toast which I also enjoyed. Couldn't even take one bite (i tried) - sent it back for the breakfast sandwich which was good. I would not recommend the avocado toast.we were served with the hardest avocados in the world - disgusting. Room was nice, shower and bathroom were nice, had a heated toiled seat + bidet too.īreakfast vouchers are supposed to give you the "King Louis Breakfast" which I think is eggs, sausage/bacon, breakfast potatoes, but we were allowed to use it for anything on the menu. We checked in around 9pm and were upgraded to a balcony king suite (a real suite 2 actual rooms). The bed was comfortable, the shower had good pressure and temperature, and the pancakes at breakfast were great (they had the buttery edge). I do appreciate the quick service recovery here, and I will say that other than the housekeeping issues, my stay was enjoyable. They mentioned that they were new to the property and had several items that needed to be addressed with the staff, so it sounds like improvements are going to be made in the Housekeeping department. How ridiculous - I sure feel violated.As a follow-up, the Director of Housekeeping reached out to me and said that they had instructed the staff to refund my charges for the night. I guess they can't clean after actual check-outs but sure can throw away my things. What's even more ridiculous is that I found a bunch of used candy wrappers in one of the drawers when I checked in. The Titanium phone line representatives and supervisor were helpful and sympathetic, but now I have to wait multiple days to hear back on case resolution. The hotel tried to give me dining coupons as compensation, and then they said they needed to speak with the housekeeping manager. Most egregiously, she had thrown away all of my specialty soaps that I have to use, per my dermatologist (they weren't in my bag or the trash cans). Then, I found that she had eaten my food as the empty wrappers were still in the trashcan. So, my dirty underwear were surrounding my toothbrush.
She gave me back my luggage, and I found that she had thrown my things in one pocket. When I returned to the room at 12:20 PM, the housekeeper was cleaning the room. I had confirmed 4 PM late checkout (in the app, and asked the front desk) and my DND sign out.